JEA is now offering online self service for new and existing customers through jea.com.
Moving to our service area?
Welcome! The JEA electric system currently serves more than 360,000 customers in Jacksonville and parts of three adjacent counties. JEA's water system serves more than 200,000 water customers and 148,000 sewer customers, or more than 80 percent of all water and sewer utility customers in our service area. To sign up for new service, click here.
Existing customers
Just log in to add a new service, transfer service or turn off service. If you have already logged in, just click here.
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