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Home > For Your Home > Customer Care > Payment Options > Pay by Phone >

Payment Option Guide

Pay by Phone
Using a touch tone phone, call JEA at 665-6000. Listen for the "To pay your bill by phone" option. Once you select this option, you will be directed to the Automated Bill Payment System. The process usually will take about four business days to post to your account.


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Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public-records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.