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Home > Careers > Frequently Asked Questions Talent Acquisition & Retention >

Frequently Asked Questions Talent Acquisition & Retention
  1. What if I don’t have a computer?
  2. Can I bring or e-mail a paper application/résumé?
  3. What are the benefits of setting up an application profile to apply for job opportunities?
  4. How often do job opportunities come available?
  5. If I am interested in more than one position how do I apply?
  6. If I apply to the same position more than once, will you notice my application more?
  7. What if a position I am interested in is not listed in the Career Opportunities section? Can I submit a job application?
  8. If I have already applied for a job, when will I hear from a staffing consultant and/or hiring manager?
  9. How can I get my transcripts, DD214 or other required documents to you?
  10. I no longer want the job I applied for or I applied in error, can I delete my information?
  11. Where are the job descriptions of the position I am applying for located?

What if I don’t have a computer?
Internet access is available at your local library branch, Work Source, or you can apply at JEA Procurement-Bid Office 21 West Church Street, Tower 1, Suite 103 Jacksonville, Florida 32202. You can also make an appointment with Recruitment Services to walk you thru the application at (904) 665-4404.

Can I bring or e-mail a paper application/résumé?
In order to be considered for employment with JEA, you must apply online at www.jea.com for a specific open recruitment.

What are the benefits of setting up an application profile to apply for job opportunities?
Storage of your resume profile and a history of the positions you’ve applied for (as long as they are available on the website); and access to Current Job Openings.

How often do job opportunities come available?
We encourage all job seekers to continue to look at our job board for opportunities, as new positions may be posted and removed daily.

If I am interested in more than one position how do I apply?
Your applicant profile information will be stored so that you may apply for other jobs in the future. An additional application is required for each position for which you are applying.

If I apply to the same position more than once, will you notice my application more?
It is important to note that you should not submit your application multiple times for the same job opening unless it is a new recruitment. This will not increase your chances of being contacted.

What if a position I am interested in is not listed in the Career Opportunities section? Can I submit a job application?
No, you can only apply for a position that is posted under the Current Job Openings section.

If I have already applied for a job, when will I hear from a staffing consultant and/or hiring manager?
Should you meet the requirements of the position, you will be notified via email to inform you of the next step in the recruitment process. You can also check the status of your application after you login. The status of your application for each position applied for will be displayed under 'Jobs Applied For'.

How can I get my transcripts, DD214 or other required documents to you?
You can attach required documents to your profile online. If you do not have documents electronically, you can fax them. Fax number - (904) 665-5310

I no longer want the job I applied for or I applied in error, can I delete my information?
Yes, go to www.jea.com and login under 'Already registered on our Job Site?' Click on the 'Application Detail' icon located under the 'Jobs Applied For' section that you applied for in error that you would like to be removed. Then click on the 'Withdrawal Application' box. This will change your status from active application to terminate application. You will receive a message that reads “You have successfully withdrawn from the selected application.” It is important to note that once you remove yourself from the job, you are not able to reapply unless there is a new recruitment for the position.

Where are the job descriptions the position I am applying for located?
The job descriptions may be found on www.jea.com and click on Careers. Go to the Current Job Openings web page, and click on the number located under the job description column to obtain a complete job description, including responsibilities and requirements.


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