Water Outages and Advisories
Water Outages and Boil Water Advisories
Click here to learn more about water outages and what to do during a Boil Water Advisory.
Current Boil Water Advisories
- Planned BWA 6/26/25 @ 10:00 AM
7524 Southside Blvd Apt 2 - Pointe Parc at St. Johns
Recently Lifted Boil Water Advisories
- Planned BWA 6/24/25 @ 10:00 AM - BWA Lifted 6/26/25 @ 9:20 AM
7524 Southside Blvd Apt 1 - Pointe Parc at St. Johns - Planned BWA 6/17/25 @ 9:00 PM - BWA Lifted 6/20/25 @ 9:00 AM
Aspire to Inspire School - 2345 Park St - Unplanned BWA 6/16/25 @ 9:00 PM - BWA Lifted 6/18/25 @ 9:10 AM
International Flavors and Fragrances – 2051 Lane Ave N.
CMC – 2038 Lane Ave N.
Meridian Waste - Jacksonville Hauling – 2078 Lane Ave N.
San Juan Arrowpac Inc – 2120 Lane Ave N.
AB&B – 2147 Lane Ave N.
Seal Shield Washable Keyboards, Mice and Screen Protectors – 2240 Lane Ave N.
Metropolitan Warehouse and Delivery – 2280 Lane Ave N.
2407 Lane Ave N.
SPATCO Energy Solutions – 2586 Lane Ave N.
Rountree Transport & Rigging, Inc. – 2640 Lane Ave N.
Auto Glass Assist Inc. – 2750 Lane Ave N.
Pickett’s Cove – All Residences
BX Pest Control Pro – 6586 West 12th Street
Air Van Inc – 6801 West 12th Street
Duval Asphalt – 6832 West 12th Street
Equipment Services – 6825 West 12th Street
MacAljon – 2475 Lloyd Rd
BP Express – 2600 Lloyd Rd
Sea Line Shipping – 2525 Lloyd Rd
Container Graphics Corporation – 2785 Lloyd Rd
Amazon XLDS HJX1 – 2780 Lloyd Rd
J.B. Coxwell Contracting, Inc. – 6741 Lloyd Rd.
BWA Causes and Recommendations
A precautionary boil water advisory is issued when there is a possibility that the water pressure in the water system dropped to such an extent that bacteria or foreign matter could have entered the water system. This may be caused by one or more of these reasons:
- A water main break, repair, or system maintenance
- Damage to water lines or systems due to a storm or hurricane or other event
- An electrical power outage to a water plant or facility
A mandatory boil water advisory is issued when sample testing has confirmed the presence of microorganisms in the water supply that can cause illness.
Regardless of the type of boil water advisory issued, customers should bring water to a rolling boil for a minimum of one minute prior to using for drinking, food preparation, or cooking during the advisory period. After precautionary BWAs triggered by
water outages, main breaks or repairs, it is also recommended that customers flush water lines for three minutes after water returns to remove any air and possible sediments from the lines.
Read Our Recommendations for BWAs
Sewer/Wastewater Environmental Cautions and Advisory Notices
View Most Recent Environmental Precautions and Possible Sanitary Sewer Overflow Advisories
Storm Preparation Tip
Make sure your JEA account information is up to date so we can reach you with power restoration updates.
Related Links
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Constituents
Since your water comes from the pristine Floridan aquifer, most of the elements found in it occur naturally. However, we do add a little chlorine to the water to keep it clean as it travels through pipes on the way to your faucet.
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Safety
JEA’s water quality meets standards demanded by federal and state regulatory agencies - it is safe to drink. Every year, we collect and test over 45,000 samples throughout our service territory for over 100 bacteriological and chemical components to ensure compliance.
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Water Quality Reports
The Annual Water Quality Report provides information on JEA’s water treatment systems, any contaminants found in the water, and answers to frequently asked questions.