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JEA provides electric service to more than one million customers in Duval County and portions of St Johns and Clay counties. JEA also provides water and sewer services to families and businesses in much of Duval County and portions of Nassau, St. Johns, and Clay counties.

• Service Areas:
  • Electric
  • Sewer
  • Water

Prior to submitting for a building permit with area counties, an Availability Request Form is needed. Service availability requests are reviewed by our Water and Sewer System Planning Team to determine the nearest point of connection. Requests are normally completed within 7 (seven) business days. The availability letter states an expiration of 1 (one) year from the date written and contains a tracking number commonly referred to as an availability number that is utilized throughout the projects lifecycle. Also if a project should change during the 1 (one) year of the availability, a new availability request may needed.

For verification of existing sewer and water mains for a business or home, As-Built Drawing Requests may be obtained normally within 5 (five) business days.

In order to evaluate a request for Water and Sewer service, please include the following information:

• Site location map along with the Real Estate Number (Duval Co.) or property information number (PIN) clearly indentifying the property.
• Brief description if project is a D.R.I. (Development of Regional Impact), P.U.D. (Planned Unit Development), Commercial or Industrial.
• Scope of project such as proposed installation, type of facilities such as potable water, fire protection, irrigation and/or wastewater uses for site.

Related Links

• Outreach: Construction Projects
  Find out where JEA is digging as we work to improve the city’s infrastructure.
• Water and Sewer Applications for Service
  All JEA forms pertaining to water and sewer service application.
• Water and Sewer Construction Permitting
  Information on project qualifications to receive JEA permitting.
• Water and Sewer Development Project Status
  Get status updates for your development project(s).
• Water and Sewer Plan Review
  Find out how to apply for a JEA plan review.