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JEA ’s Cross Connection Control Program (CCCP) safeguards Jacksonville’s public drinking water supply from unintentional contamination. Cross connections occur anywhere the public water supply is connected to any other potentially contaminated source. These cross connections can pose a hazard if contaminated water from a customer is forced back into the public water supply. This is called backflow.

The CCCP's goal is to prevent backflow and is necessary to protect the public’s health of our customers by keeping our water supply safe.

Learn more:

• Frequently Asked Questions about Backflow Prevention
• Are You Required to have a Backflow Prevention Assembly?
• Staying in Compliance with Backflow Regulations
• JEA Preferred Vendor List
• How to Become a Preferred Vendor

Contact Information
JEA Cross Connection Control Program
21 W. Church Street, T-8
Jacksonville , Florida 32202

JEA Commercial Call Center
(904) 665-6250

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